If the drum turns but clothes stay wet, the cause may be electrical supply, heating components, gas ignition, temperature controls, or restricted airflow.

Common causes

  • Electric dryer receiving only part of the required power
  • Open heating element or thermal safety device
  • Faulty thermostat, sensor, switch, or control
  • Gas igniter or gas-valve system problem
  • Loose or damaged wiring
  • Restricted exhaust vent

Start with airflow

Clean the lint screen and check the exterior vent while the dryer runs. Weak airflow, overheating, or a burning smell should be addressed promptly. Do not bypass thermal fuses or safety controls.