Common symptoms
When to schedule ice maker repair.
- No ice production
- Ice cubes are too small
- Wet or fused ice cubes
- Water leaks or overfills
- Ice jams at the chute
- Dispenser does not work
Unplug the appliance or shut off the appropriate utility when there is an immediate electrical, gas, or water hazard.
What the service visit includes
- Visual and functional inspection
- Diagnostic testing appropriate to the appliance
- Explanation of the likely failure
- Parts research and repair estimate
- Repair after customer approval
Before the technician arrives
- Check whether the water supply is on
- Replace a severely clogged water filter if appropriate
- Do not use sharp tools to break chute ice
Frequently asked
Planning the repair visit.
Provide the brand, model number, ZIP code, and a description of the symptom or error code.
Yes. The appliance is diagnosed and a repair estimate is provided before repair work begins.
Ready when you are
Let’s get your appliance working again.
Call now or send the model number and a short description of the problem.